A major bank in South Asia wanted their terminal integration certification to be completed by the end of April 2020. They wanted to start the project by the beginning of April, and it got stalled because of the COVID-19 pandemic.
The dates kept getting extended, and they were in a fix, and they postponed the certification project indefinitely.
However, card transactions were happening, and only they could not benefit from their chosen acceptance devices.
That’s when we suggested our remote consulting model. They mentioned that they don’t even have the test tools. They said that they are dependent on the testing and the validation tools the onsite consultants brought for their testing and certification.
Is there a way out is what they were wondering?
We reassured them that they didn’t have to worry, and our consulting would address it.
Our remote consulting solution addresses all the challenges of acquirer certification.
We handheld them through the entire process, from certification preparation to certification completion.
We understood their certification needs – payment brands and the terminal types. Based on that, we shipped ready-to-use test cards that are compliant with the latest specifications of EMVCo and the payment brands.
We set out on the certification project by following our remote consulting process.
9-step Remote Consulting process – Certification to transactions
Benefits for the customer
We handled the full project coordination on behalf of the bank. We did all the coordination with terminal vendors, host vendors, and the payment brands.
It saved considerable costs, time, and efforts for the bank.
Why should you consider remote consulting even post-pandemic?
I am sure that you would find this interesting. Write to us, and we can get you started with remote consulting.
After all, your terminal integration certification doesn’t have to stop for anything.