Privacy Policy

Please read our privacy policy carefully to get a clear understanding of how our website collects, uses, protects, or otherwise handles users' Personal Data.

Last Updated on March 30th, 2022

Introduction to Privacy Policy

This privacy policy (the "PRIVACY POLICY") applies to your use of the website of Payhuddle hosted at Payhuddle.com, the Services (as defined under the Payhuddle’s "Terms of Use") but does not apply to any third party websites that may be linked to them, or any relationships you may have with the businesses listed on Payhuddle. 

The terms "WE", "OUR" and "US" refer to Payhuddle and the terms "YOU", "YOUR" and "USER" refer to you, as a user of Payhuddle. The term "PERSONAL INFORMATION" means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information. Our practices and procedures in relation to the collection and use of Personal Information have been set-out below in order to ensure safe usage of the Website for you. We have implemented reasonable security practices and procedures that are commensurate with the information assets being protected and with the nature of our business. While we try our best to provide security that is better than the industry standards, because of the inherent vulnerabilities of the internet, we cannot ensure or warrant complete security of all information that is being transmitted to us by you. By visiting this Website, you agree and acknowledge to be bound by this Privacy Policy and you hereby consent that we will collect, use, process and share your Personal Information in the manner set out herein below. If you do not agree with these terms, do not use the Website. 

It is clarified that the terms and conditions that are provided separately, form an integral part of your use of this Website and should be read in conjunction with this Privacy Policy.

Information we collect and how we use it

We collect, receive and store your Personal Information. If you provide your third-party account credentials ("THIRD PARTY ACCOUNT INFORMATION") to us, you understand that some content and information in those accounts may be transmitted to your account with us if you authorize such transmissions and that Third Party Account Information transmitted to us shall be covered by this Privacy Policy. You may opt to not provide us with certain information, however that will restrict you from registering with us or availing some of our features and services. We use commercially reasonable efforts to ensure that the collection of Personal Information is limited to that which is necessary to fulfil the purposes identified below. If we use or plan to use your information in a manner different than the purpose for which it is collected, then we will ask you for your consent prior to such use. 

The Personal Information collected will be used only for the purpose of enabling you to use the services provided by us, to help promote a safe service, calibrate consumer interest in our products and services, inform you about online offers and updates, troubleshoot problems, customize User experience, detect and protect us against error, fraud and other criminal activity, collect money, enforce our terms and conditions, and as otherwise described to you at the time of collection of such information.

Information we collect and how we use it

We use your email address to send you product and industry updates, newsletters (if you willingly subscribe to the newsletter), provide technical and commercial support should you request such support. If you do not want to receive communications from us that are not relevant to you or your use of our services, please click on the unsubscribe link provided at the bottom of such emails sent to you by us. Payhuddle assures that your Personal Information will not be made public or sold to any third party. The User shall have an option to erase any personal information from our servers, if they register a complaint or make such a request through the contact us mail address provided in this page.

Activity

We record information relating to your use of Payhuddle, such as the searches you undertake, the pages you view, your browser type, IP address, location, requested URL, referring URL, and timestamp information. We use this type of information to administer Payhuddle and provide the highest possible level of security and service to you. We also use this information in the aggregate to perform statistical analyses of User behaviour and characteristics in order to measure interest in and use of the various areas of Payhuddle. However, you cannot be identified from this aggregate information. We own all the intellectual property rights associated with the Website and its contents. No right, title or interest in any downloaded material is transferred to you as a result of any such downloading or copying. The Website is protected by copyright as a collective work and/ or compilation (meaning the collection, arrangement, and assembly) of all the content on this Website, pursuant to applicable law. Our logos, service marks and/ or names, trademarks, copyrights and other intellectual property, whether registered or not ("OUR IP") are exclusively owned by us. Without our prior written permission, you agree to not display and/ or use Our IP in any manner. Nothing contained in this Website or the content, should be construed as granting, in any way to the User, any license or right or interest whatsoever, in and/ or to Our IP, without our express written permission.

Cookies

We send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term "cookies'' refers to small pieces of information that a website sends to your computer's hard drive while you are viewing the site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser helpfile directions. Payhuddle uses third party tools, who may collect anonymous information about your visits to Payhuddle using cookies, and interaction with Payhuddle products or services. Such third parties may also use information about your visits to Payhuddle products or services and other web sites to target advertisements for Payhuddle's products or services. No Personal Information is collected or used in this process. These third parties do not know or have access to the name, phone number, address, email address, or any Personal Information about Payhuddle's Users. Payhuddle Users can opt-out of sharing this information with third parties by deactivating cookies, the process of which varies from browser to browser. Please refer to the help file of your browser to understand the process of deactivating cookies on your browser.

Enforcement

We may use the information we collect in connection with your use of Payhuddle (including your Personal Information) in order to investigate, enforce, and apply our terms and conditions and Privacy Policy.

Links

References on this Website to any names, marks, products or services of third parties or hyperlinks to third party websites or information are provided solely for your convenience and do not in any way constitute or imply our endorsement, sponsorship or recommendation of the third party, information, product or service. Except as set forth herein, we do not share your Personal Information with those third parties, and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third party websites.

GDPR Privacy Notice

If you are located in the European Union (“EU”), you may have additional rights under the EU General Data Protection Regulation (the “GDPR”) with respect to your Personal Data, as outlined below. For this GDPR Privacy Notice, we use the terms “Personal Data” and “processing” as they are defined in the GDPR, but “Personal Data” generally means information that can be used to individually identify a person, and “processing” generally covers actions that can be performed in connection with data, such as collection, use, storage and disclosure.  Payhuddle will be the controller of your Personal Data processed in connection with the Services, except that we may also process Personal Data of our customers’ end users or employees in connection with our provision of services to such customers, in which case we are the processor of Personal Data and the customer is the controller.  Where applicable, this GDPR Privacy Notice is intended to supplement, and not replace, our existing privacy policy). If there are any conflicts between this GDPR Privacy Notice and our Privacy Policy, the policy or portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this notice or whether any of the following applies to you, please contact us at info@payhuddle.com.

How We Process Personal Data?

We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and our “legitimate interests” or the legitimate interest of others, as further described below. In some cases, we process Personal Data based on the consent you expressly grant to us at the time we collect such Personal Data.  When we process Personal Data based on your consent, it will be expressly indicated to you at the point and time of collection. From time to time, we may also need to process Personal Data to comply with a legal obligation, if it is necessary to protect the vital interests of you or other data subjects, or if it is necessary for a task carried out in the public interest.

What Personal Data Do We Collect From You and How Do We Use Your Personal Data?

We collect Personal Data about you when you provide such Personal Data directly to us, when third parties such as our business partners or service providers provide us with Personal Data about you, or when Personal Data about you is automatically collected in connection with your use of our Services.

Information we collect directly from you

We receive certain Personal Data directly from you when you provide us with such Personal Data, including without limitation the following: 

●    First name
●    Last name
●    Email address
●    Mailing address
●    Telephone number
●    Country 

Any other Personal Data you may choose to share on a recorded call with our customer-facing teams.

We collect user content from you when you provide it to us. For example, the Services allow you to provide us with comments, posts, and newsletter subscriptions that you submit , and you may choose to provide Personal Data (such as your name) in such content. By sharing this user content in a public forum, you are choosing to disclose any Personal Data included in such content, and we do not have control over your decision.  We process user content, including any Personal Data included in any such user content, on the basis of our legitimate business interest in providing you with the Products or Services. 

We also use the Personal Data we collect directly from you to operate, improve, understand, and personalize our Products/ Services based on our legitimate business interest in providing our Products/ Services in a way that benefits us and our users.  For example, we use the Personal Data to: 

● Communicate with you about the Services
● Contact you about Product announcements, updates or offers
● Provide support and assistance for the Products
● Personalize website content and communications based on your preferences
● Meet contract or legal obligations
● Respond to user inquiries
● Fulfil user requests
● Comply with our legal or contractual obligations
● Resolve disputes
● Protect against or deter fraudulent, illegal or harmful actions

Information we receive from third party sources

Some third parties provide us with Personal Data about you, such as the following:

Information from our advertising partners:
We receive information about you from some of our service providers(e.g., LinkedIn) who assist us with marketing or promotional services related to how you interact with our websites, applications, products, services, advertisements or communications. We process this Personal Data based on our legitimate business interest in providing direct marketing about our products or services. Information we automatically collect when you use our Services:  Some Personal Data is automatically collected when you use our Services, such as the following:
●    IP address
●    Device identifiers
●    Web browser information
●    Page view statistics
●    Browsing history
●    Usage information
●    Cookies and other tracking technologies (e.g. web beacons, pixel tags, SDKs, etc.)
●    Location information (e.g. IP address, zip code)
●    Log data (e.g. access times, hardware and software information)

We process this Personal Data based on the following legitimate business interests:
●    Network security
●    Personalization of web content
●    Evaluation of quality of writing to consider engagement
●    Web analytics
●    Provision of rewards
●    Administrative matters 

In collecting the Personal Data, we sometimes use “cookies” and other tracking technologies(e.g., web beacons and pixel tags). Cookies allow us to recognize your browser or device and “remember” your browser during subsequent visits for purposes of functionality, preferences, and website performance, and they also tell us how and when pages and features in our Services are visited and by how many people.

Our Website Services use the following cookies: 
● Functionality Cookies. Functional cookies are used to record your choices and settings regarding our Services, maintain your preferences over time, and recognize you when you return to our Services. These cookies help us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
● Performance/Analytical Cookies. Performance/analytical cookies allow us to understand how visitors use our Site and Services such as by collecting information about the number of visitors to the Site, what pages visitors view on our Site, and how long visitors are viewing pages on the Site. Performance/analytical cookies also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the Services’ content for those who engage with our advertising.
● Retargeting/Advertising Cookies. Retargeting/advertising cookies collect data about your online activity and identify your interests so that we can provide advertising that we believe is relevant to you.

Most browsers automatically accept cookies but have an option for blocking or deleting cookies, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new cookie in a variety of ways. You can usually access these options through the “Settings'' or similar menu in your browser. Please note that if you block or delete cookies, some portions of the Services may not work properly. In some cases, cookies may enable us to aggregate certain information with other Personal Data we collect and hold about you. 

Other uses of Personal Data:  In addition to the uses set forth above, we may also process the Personal Data we collect on the basis of the following legitimate business interests.
● Operation and improvement of our business, products/services
● Marketing of our products/services
● Provision of customer support
● Protection from fraud or security threats
● Compliance with legal obligations
● Completion of corporate transactions

How and With Whom Do We Share Your Data?

We share Personal Data with vendors, third party service providers and agents who work on our behalf and provide us with services related to the purposes described in this Privacy Policy.  These parties include:
● Analytics service providers
● Hosting service providers 

We also share Personal Data when necessary to complete a transaction initiated or authorized by you or provide you with a product or service you have requested.  In addition to those set forth above, these parties also include: 
● Other users (where you post information publicly or as otherwise necessary to effect a transaction initiated or authorized by you through the Services)
● Social media services (if you interact with them through your use of the Services)
● Other parties authorized by you 

We also share Personal Data when we believe it is necessary to:
● Comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies
● Protect us, our business or our users, for example to prevent spam or other unwanted communications and investigate or protect against fraud
● Maintain the security of our products/ services We also share Personal Data with third parties when you give us consent to do so.

How Long Do We Retain Your Personal Data?

We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide the Services to you and improve the Services for all users generally.  In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. Afterwards, we retain some information in a depersonalized or aggregated form but not in a way that would identify you personally.

Children’s Privacy?

Our products or services are available only to persons who can form a legally binding contract with us as per the applicable laws. Protecting the privacy of young children is especially important. Thus, we do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register. If you are under 18, please do not attempt to register for the Service or send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of 18 may provide any personal information for listing any service. If you believe that a child under 18 may have provided us Personal Data, please contact us at info@payhuddle.com

Terms and modifications to this Privacy Policy

Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. These changes will be effective immediately on the Users of Payhuddle. Please note that at all times you are responsible for updating your Personal Information, including to provide us with your most current email address. If you do not wish to permit changes in our use of your Personal Information, you must notify us promptly that you wish to remove your personal information with us. Continued use of Payhuddle after any change/ amendment to this Privacy Policy shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Applicable law

Your use of this Website will be governed by and construed in accordance with the laws of India. The Users agree that any legal action or proceedings arising out of your use may be brought exclusively in the competent courts/ tribunals having jurisdiction in Bengaluru in India and irrevocably submit themselves to the jurisdiction of such courts/ tribunals.

Contact Us

Any complaints or concerns in relation to your Personal Information or content of this Website or any dispute or breach of confidentiality or any proprietary rights of User during use of the Website or any intellectual property of any User should be immediately informed to the email or the postal address mentioned below: 

By Address: 
Payhuddle Solutions Private Limited
427/ 14, Second Floor, 9th Main Road,
5th Block, Jayanagar, Bangalore - 560041. 

By Phone Number: +91-80-43943434 

By Email: info@payhuddle.com