Success story: How Payhuddle helped us to swiftly achieve EMV Level 3 certification for our ATM network

We operate India’s second-largest semi-urban and rural ATM network, with over 14,000 ATMs spread across the country. Our mission is to ensure reliable access to banking services in areas where they matter the most.

We wanted to certify our ATM for a Mastercard EMV Level 3 contact certificate to meet the pending compliance process and support seamless card acceptance across our ATM network.

We chose to work with experts who already had everything in place and the capability to deliver rapid results.

Why did we turn to Payhuddle?

They came highly recommended for their deep domain expertise in EMV certifications and for having a fully equipped L3 test lab, complete with:

• Their proprietary EMV Level 3 test tool, Tecto®

• Host simulation capabilities

• An experienced team that could handle the end-to-end process

We shipped one of our ATMs directly to Payhuddle’s lab. From that moment on, we didn’t have to worry about anything.

Their team took care of everything:

• Filled out the ICS forms

• Executed the required tests

• Reported and tracked issues

• Re-tested and submitted final logs to Mastercard

And here’s the best part:

They completed the entire Mastercard contact certification in just 3 days.

They helped us to:

• Avoid transaction failures and downtime

• Prevent penalties from regulators

• Maintain compliance across our full ATM network

• Continue operations smoothly without missing a beat

By leveraging Payhuddle’s ready infrastructure and expert team, we saved significant costs and effort in setting up our own testing environment. More importantly, we gained a partner we could trust in high-stakes situations.

‍Would we be wrong to say that Payhuddle delivers when the time is short and when the stakes are high?